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Ivy Tech Alert FAQ

Ivy Tech Alert: Stay safe by finding out FIRST

The winter months are approaching, and soon the weather will change. Keeping our students, faculty and staff safe is a top-priority for Ivy Tech Community College.

If you are signed up for Ivy Tech Alert, you will be the first to find out about campus closings and emergencies via text message. There is no charge for this service, other than any charges you may incur from your cell phone carrier.

Go to www.ivytech.edu/alert

EASY SIGN UP!

  • Simply fill out the form online.
  • Select the campus or campuses from which you want to receive alerts.
  • A verification code will be immediately sent to your phone.
  • Simply enter this code on the page you are re-directed to, and your sign up is complete!

After you register for text messages, you will also have an opportunity to request alerts by e-mail. If you want to receive by e-mail only, click the link at the bottom of the original form. You can log into your account anytime to update your phone number, cell phone carrier or opt-out of the service.

NOTE: If you signed up more than two years ago, your account will need to be activated. Simply login to refresh and re-activate.

Go to www.ivytech.edu/alert

To test your phone go to : http://www.omnilert.com/test_my_phone.html

For technical issues you will need to contact Omnilert at 800-936-3525 or by email at support@omnilert.com.

Frequently Asked Questions

Q: How do I Opt-Out (remove myself) from receiving alerts?
A: Please log into your account to opt-out of alerts. You may opt-out of email alerts only, SMS alerts only, or the entire service. If you cannot log into your account, you can simply reply to any text message from us with the word "STOP" and only the word "STOP".

Q: What is a selective mass communication system?
A: A platform to deliver a message to an entire audience by all means necessary; therefore creating comprehensive coverage to increase the odds that a particular subscriber received the message in a timely manner. Subscribers that opt-in for the message can select the device(s) they want to be contacted by. Resellers can select the devices or services available for the subscribers to choose from.

Q: What is a notification?
A: A notification is defined as a form of communication that delivers descriptive information about news or an event, unlike a bell or siren that communicates little information.

Q: What exactly is Omnilert?
A: Omnilert is a patent pending mass communication system that allows designated administrators to send time-sensitive messages to the mobile phones, email, and/or pagers of their subscribers. In the event of an emergency, subscribers can get notified immediately of the situation, wherever they are
.

Q: Do I need to install software and/or hardware in order to run Omnilert?
A: NO. Omnilert is a 100% web-based software system, so you do not need any additional software or hardware. All you need is a web browser with an Internet connection and you are up and running! You can look at Omnilert as a Public Safety "Utility"- always on and ready for action.

Q: Will any party receive unsolicited messages ("SPAM") on their mobile phones?
A: NO. Omnilert enforces a ZERO SPAM policy which clearly prohibits unsolicited messages, and Omnilert does not sell the contact information of our subscribers to third party marketers.

Q: Will this system send SMS messages to all cell phone carriers? If so, how does that work?
A: Yes. The Omnilert gateway sends the SMS text messages to the wireless carriers via a standard protocol. Omnilert is a cross-carrier service. See a list of wireless carriers supported here.

Q: How many email accounts and cell phone numbers are allowed per user?
A: Each "user" is defined as one username. Each username is allowed up to two mobile devices (ie. cell phone and pager) and two personal email addresses. Plus, the S.E.E.D. feature covers EVERY email address in your organization's email server without counting towards your user limit.