Library Policies & Procedures
Library Fine Appeal Process
Under Ivy Tech Community College Library Circulation Policy, borrowers may appeal fines and charges.

Please note that the following are NOT acceptable reasons for appealing a fine.

• Lack of knowledge of circulation policies
• Lack of understanding for circulation policies
• Disagreement with circulation policies
• Failing to note due dates
• Failing to renew on time
• Inability to pay fines and charges
• Non receipt of reminder notices, either electronically or by mail
• Unwillingness to take responsibility for materials loaned to a third party, for example: lending an item charged to you to a classmate, faculty member, family member, etc.

To appeal on other grounds, please follow the process outlined on this page. You may be asked to provide documentation; for example, a doctor’s certificate to accompany an appeal on medical grounds.

Appeal Process

Verbal Consultation: Speak with the Assistant Director at the Library and explain why you believe the charges should be reduced or dismissed.

Written Appeal: If you disagree with the outcome of your consultation with the Assistant Director, complete a written appeal using the online form available here.  Optionally, appeals may be delivered in person or mailed to the following address:

Library Appeals Committee
Ivy Tech Community College Libraries
50 W. Fall Creek Pkwy North Dr.
Indianapolis, IN 46208

Appeals must be filed within one semester from the end of the semester in which the charges were assessed.  Your appeal will be carefully reviewed and investigated. Committee communication is conducted via the Ivy Tech email system.  You will normally receive a response within 7-10 working days. Many appeals will be resolved more quickly, but an appeal often entails a comprehensive search of book stacks and online records over several days.

Last Modified: December 18, 2012